A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
ISO 9001:2015 is the most recognized and implemented quality management system standard in the world. ISO 9001:2015 specifies the requirements for a QMS that organizations can use to develop their own programs.
Other standards related to quality management systems include the rest of the ISO 9000 family (including ISO 9000 and ISO 9004), the ISO 14000 family (environmental management systems), ISO 13485 (quality management systems for medical devices), ISO 19011 (auditing management systems), ISO/TS 16949 (quality management systems for automotive-related products) and ISO 45000 (Occupational health and safety management systems)
Quality management systems serve many purposes, including, Improving processes, Reducing waste, Lowering costs, Facilitating and identifying training opportunities, Engaging staff and Setting organization-wide direction.
If you are planning to implement QMS in your organization and going for ISO certification, we can help you in developing the system and preparing for certification.
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